At Clash of Odds, we believe that gaming should always be an enjoyable form of entertainment — never a source of stress, financial harm, or personal difficulty. This page explains the responsible gaming tools, policies, and resources available to all Filipino players on the platform.
Clash of Odds is built for Filipino players who enjoy the thrill of live casino games, sports betting, slots, and bingo as a form of leisure — not as a way to earn income or escape personal problems. We take our responsibility to player wellbeing seriously, and that commitment shapes every aspect of how we design and operate the platform.
We provide practical tools that let you set spending boundaries in Philippine pesos, take breaks from the platform, or exclude yourself entirely if you feel gaming is becoming a problem. None of these tools require you to justify your decision — your wellbeing comes first, full stop.
Responsible gaming at Clash of Odds is not a box-ticking exercise. It is an ongoing commitment that influences how we communicate promotions, how we train our support staff, how we monitor player behaviour for warning signs, and how quickly we respond when a player reaches out for help.
All responsible gaming policies at Clash of Odds are designed with the context of Filipino players in mind — covering local payment methods like GCash and Maya, Philippine cultural context, and support resources relevant to the Philippines.
All new accounts at Clash of Odds must pass identity verification using a valid Philippine government-issued ID before a deposit or wager can be placed. Players under 21 years of age are not permitted to use the platform under any circumstances.
You can set daily, weekly, or monthly deposit limits in Philippine pesos directly from your Clash of Odds account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory cooling-off period before the change is applied.
Clash of Odds sends in-platform reminders after you have been playing for an extended period. These alerts prompt you to review your session length and take a break if needed. You can also configure custom session length alerts in your account settings.
A reality check feature displays your net gaming activity — total amount deposited via GCash, Maya, or bank transfer and total amount wagered — at set intervals during your session, giving you a clear picture of your play without needing to calculate it yourself.
If you feel that gaming is becoming a problem, you can apply for self-exclusion directly from your account. Self-exclusion blocks access to your Clash of Odds account for the period you choose — from 30 days up to permanent exclusion. This cannot be reversed during the exclusion period.
The Clash of Odds responsible gaming team monitors account activity for patterns that may indicate problem gaming behaviour — such as sudden increases in deposit frequency, extended unbroken sessions, or rapid escalation of bet sizes. When such patterns are detected, our support team may reach out proactively to check in with the player.
All tools below are accessible from your Clash of Odds account settings at any time. No approval is needed — changes to protective limits take effect immediately.
Cap the total amount in PHP you can deposit within a day, week, or calendar month. Works across all payment methods including GCash, Maya, and Philippine bank transfer.
Instant effectSet a maximum total wager amount per session or per day. Once the limit is reached, no further bets can be placed until the period resets.
Instant effectDefine the maximum length of a single gaming session. When the limit is reached, you will be automatically logged out and prompted to take a break.
Instant effectTemporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During a break, login is disabled but your account and balance are fully preserved.
Instant effectReceive automatic in-session pop-ups showing your net PHP activity at intervals you choose — every 30, 60, or 90 minutes — so you always know where you stand.
ConfigurableSet a maximum net loss amount per day or per week. Once your net losses in PHP reach the limit you set, the platform stops accepting new bets for that period.
Instant effectExclude yourself from the Clash of Odds platform for 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion cannot be reversed before the period ends.
Permanent optionReach the Clash of Odds responsible gaming team at [email protected] at any time. All responsible gaming requests are treated with strict confidentiality.
24/7 availableImportant: Increasing any protective limit — such as raising your deposit cap or extending your session time limit — requires a mandatory 24-hour cooling-off period before the change takes effect. Reducing a protective limit or activating self-exclusion takes effect immediately with no waiting period.
Problem gaming can develop gradually and is not always easy to recognise from the inside. Clash of Odds provides this honest self-assessment to help Filipino players evaluate their relationship with gaming. If you answer "yes" to several of the questions on the right, we strongly encourage you to use the self-exclusion or take-a-break tools, or to reach out to our support team.
Answering these questions honestly — even if the answers are uncomfortable — is an act of strength, not weakness. Many Filipino players who have identified a problem early have been able to take back control quickly by using the tools and resources available through Clash of Odds.
If you are concerned about your gaming habits, contact [email protected]. Our responsible gaming team will respond with empathy, not judgement, and with practical next steps tailored to your situation.
If you answered yes to three or more of these questions, we recommend speaking with a professional. You can also use the self-exclusion tool in your Clash of Odds account settings or email our support team immediately.
Setting your limits at Clash of Odds takes less than two minutes. Here is how to do it from any device.
Sign in to your Clash of Odds account using your registered email and password.
Click your profile icon in the top-right corner and select Account Settings from the dropdown.
Navigate to the Responsible Gaming tab. All available limit and exclusion tools are listed here.
Type your chosen PHP amount or time duration into the relevant field and confirm your selection.
Review the limit details shown on screen and click Confirm. Protective limits take effect immediately.
A confirmation is sent to your registered email address. Keep this for your records.
If you prefer to set limits via the Clash of Odds mobile app, the process is identical. The Responsible Gaming tab is available in the app settings menu on both Android and iOS. You can also request limit changes by emailing [email protected] and our team will apply them to your account within one business day.
Clash of Odds enforces a strict minimum age of 21 years for all players. This is not a formality — it is a firm policy applied through mandatory identity verification using valid Philippine government-issued identification documents, including PhilSys, a Philippine passport, an LTO driver's licence, or a COMELEC voter's ID.
No deposit can be processed and no wager can be placed on Clash of Odds until age verification is successfully completed. If an account is found to belong to a person under 21 years of age at any point, the account will be permanently closed and any deposited funds returned through the original payment channel — whether GCash, Maya, or Philippine bank transfer.
Parents and guardians in the Philippines can take several practical steps to prevent minors from accessing online gaming platforms. We outline these recommendations in the panel to the right.
If you or someone you know in the Philippines is experiencing difficulty with gaming, the following resources offer confidential, professional support.
The NCMH in Mandaluyong City provides mental health support including behavioural addiction counselling. Their services are available to all Filipino citizens. You can contact them through their official government website or visit their facility directly.
In Touch is a Philippine-based non-profit organisation offering counselling and crisis support services. They provide a crisis line and online counselling in English and Filipino, accessible to players across all regions of the Philippines.
Our responsible gaming team is reachable by email at [email protected]. We can apply account limits, initiate self-exclusion, provide your gaming history summary, or simply listen and point you toward appropriate professional resources in the Philippines.
Remember: Seeking help for a gaming problem is a sign of good judgement, not weakness. Clash of Odds will never penalise you for using responsible gaming tools or for reaching out to our support team. Your account, your balance, and your dignity are all respected throughout any responsible gaming process.
Set your limits, know your boundaries, and enjoy gaming as the entertainment it is meant to be. Clash of Odds is here for every Filipino player aged 21 and above who wants a safe and enjoyable experience.